Shipping Schedule
Vitl Research, LLC ships orders Monday through Friday, excluding holidays. Paid orders received before 12:00 PM Pacific Time typically ship the same business day. Orders placed after that time or over a weekend ship the next business day. Tracking information is provided via email once your order ships.
Rates & Delivery Estimates
Shipping rates and available delivery options are displayed during checkout. Delivery times are estimates and not guarantees. Vitl Research, LLC is not responsible for delays caused by carriers, customs, or unforeseen events once the order has been transferred to the shipping provider.
Order & Shipping Accuracy
Please verify all shipping details, billing information, and product selections before completing checkout. Vitl Research, LLC is not responsible for incorrect orders or delivery failures caused by inaccurate or incomplete information submitted by the customer.
International Orders
International customers are responsible for all customs duties, taxes, and import regulations in their country. If a package is refused, confiscated, or destroyed by customs, no refund or replacement will be issued.
Carrier, Customs & Loss
If a package is lost, delayed, or seized by customs or a shipping carrier, Vitl Research, LLC will assist with tracking or inquiries when possible. Non-delivery confirmed by carrier records may qualify for a monetary refund as described in our Refund Policy. Other carrier or customs events beyond our control may not qualify for a refund or replacement once an order has been handed to the carrier.
Payments
Payment in full is required before shipment. Accepted payment methods include major credit cards and other options shown at checkout. For ACH or e-Check payments, you authorize a one-time debit for the full order amount from your specified account. Once authorized, these payments cannot be canceled or modified.
All prices are displayed in U.S. dollars and are subject to change without notice. Taxes, duties, and import fees are the responsibility of the purchaser. Vitl Research, LLC protects all transactions using 256-bit SSL encryption. Customer data is stored securely and used only for order fulfillment and customer service. We do not sell or share personal information with third parties.
Accessibility
Vitl Research, LLC is committed to maintaining accessibility and usability for all visitors, including those with disabilities. Our website follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.
We recognize that accessibility is an ongoing process and continuously work to improve site performance across devices and assistive technologies. If you experience any accessibility barriers, please contact us at admin@vitlpeptides.com. We will respond within five (5) business days and provide an accessible alternative or solution.
Contact
For shipping questions, contact Vitl Research, LLC at admin@vitlpeptides.com.